|The Seller||Font Co.,Ltd|
|The operation director||Yukiko ISHII|
|Date of foundation||6 August, 1968|
|Head Quarters||3-8-7 Onohara, Kamisu-city, Ibaraki
|E-mail address||info●teaholics.co.jp *change●to @|
|Line||All kinds of type of tea, tea ware, events and seminars|
|Selling price||AII our products except events and seminars don’t include consumption tax. If your order is out of stock, we will contact you by e-mail.|
|The cost excludes order||8 % consumption tax, shipping cost, bank charge, and may cost an extra charge of COD.|
|Cancellations & Returns||・Our third party carriers may not be able to deliver to certain countries at particular times for reasons of politics, government, natural disaster or operational crises. In such circumstances your shipment will be returned to our mail center and held till such a time that they are able to deliver to you. In these circumstances you may ask for the order to be refunded.
・Due to strict Customs Regulations in Australia we are unable to dispatch anything that contains Citrus Peel or Wood to this country.
・Large volume orders may be subject to additional shipping charges. This will be discussed with you prior to your order being dispatched.
・When ordering goods from our site for delivery overseas you may be subject to additional import duties and taxes, which are levied once the order reaches the specified destination. Any additional charges for customs clearance must be borne by you.
・Please be aware that there may be limitations on what can be sent to you with regards to specific items and order value. This may vary from country to country and we ask that you contact your local customs office for additional information. We cannot refund any shipping costs should your order be returned for any of these reasons.
・If you do not receive your order within 20 working days, please contact us on the web or email us at info●teaholics.co.jp *change●to @
・We will refund lost or damaged orders.